Operational Support

Urgent support - today

Need urgent support on your daily operation? ZANGAARD offers immidiate support within IT Service Management, services like...

• Problem Management
• Change Management
• Business Relationship Management
  
• Continual Service Improvement (CSI)
• Service Level Management (SLM)

Can't find what yoiu're looking for?

No worries; we cover the entire IT Service Management portfolio and Value Stream.

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IT Service Excellence

Improve you effect or efficiency - or both!

Want to improve your Effectiveness and/or Efficiency?

Struggeling to bridge the gap between theory and reality when applying recognized process frameworks; whether traditional or new-age best practice (ITILv3 / ITILv4 / Agile / DevOps, ...)

At ZANGAARD we help you apply just the right amount of theory to fit into your reality.

We'll help you focus on the outcome, the value and effect, by building a solid ITSM-foundation; whether it's traditional IT, an Agile approach or a combination hereof.

Service Excellence: 'Do the right things' and 'Do things right'.

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Elite Training Program

Powered through +20 years

ZANGAARD Elite Training Program is the result of more than 20 years of training development, targeted a wide audience on various levels (entry to senior), internal and external users, customers to technical experts, front office clerks to management training sessions.

By using techniques like behavioral design and organization psychology, success measures like The Kirkpatrick Model and much more; we'll guide you to success.

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