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SERVICE EXCELLENCE

SERVICE MANAGEMENT

MADE REAL



From Strategy to Reality
Service Excellence - The ultimate advantage
Zangaard Supports you all the way
Elite Training Program - Real implementation

WHAT WE OFFER

OUR SERVICES

Help's on its way...


Operational Support

Urgent support - today

Need urgent support on your daily operation? ZANGAARD offers immidiate support within IT Service Management, services like...


  • Problem Management
  • Change Management
  • Business Relationship Management
  • Continual Service Improvement (CSI)
  • Service Level Management (SLM)


Can't find what yoiu're looking for?

No worries; we cover the entire IT Service Management portfolio and Value Stream.


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Improving your effectiveness & efficiency


IT Service Excellence

Improve you effect or efficiency - or both!

Want to improve your Effectiveness and/or Efficiency?

Struggeling to bridge the gap between theory and reality when applying recognized process frameworks; whether traditional or new-age best practice (ITILv3 / ITILv4 / Agile / DevOps, ...)


At ZANGAARD we help you apply just the right amount of theory to fit into your reality.

We'll help you focus on the outcome, the value and effect, by building a solid ITSM-foundation; whether it's traditional IT, an Agile approach or a combination hereof.


Service Excellence: 'Do the right things' and 'Do things right'.


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The full training package - Get onboard


Elite Training Program

Powered through +20 years

ZANGAARD Elite Training Program is the result of more than 20 years of training development, targeted a wide audience on various levels (entry to senior), internal and external users, customers to technical experts, front office clerks to management training sessions.


By using techniques like behavioral design and organization psychology, success measures like The Kirkpatrick Model and much more; we'll guide you to success.

 

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BUILD FOR YOUR NEEDS

SUITABLE PLANS

ZANGAARD have put together three (3) examples to get you started.


Tailored price plans is subject to individual requirements.
Give us a shout and we'll tailor one for you.

THE ALL INCLUSIVE 

PACKAGE


- Full Service: Plan - Execute - Evaluate


- Available World Wide


- Flexible business hours


- All inclusive cost management plan

THE POPULAR

MONTHLY


- Flexible Service Plan (100-200h/month)


- Available World Wide


- Extended business hours


- Up to 12 month contract

THE BASIC

HOURLY


- Up to 30 hours/week (min. 3 hours/week)


- Remote/virtual and/or onsite in Denmark


- Extended business hours


- Up to 6 month contract