Implementing IT Service Management - whether Traditional, Agile, DevOps or a mix - have a direct impact on your IT organization's EFFECTIVENESS and EFFICIENCY.

IT Service Management enables you to do the right things and to do those things right; explained like this;

1. Being very efficient (doing this right) but with no effect (by not doing the right things) takes you into a die slow position. This is where you'll lose money (or being regarded too expensive) adding low value to business.
   The ugly truth: You've been targeted for outsourcing. Embrace for impact.
   
   
2. Being very effective but inefficient will drive you into a survival position.
   You're delivering on promisses; but you're on a inefficient path.
   The ugly truth: It's simply a matter of time, before you company will be disrupted or your IT organization will be outsourced.
   Examples of disruption would be traditional taxi services vs. Uber or the media-service-provider Blockbuster vs. Netflix.
   

At ZANGAARD we know it's crucial for your organization to not lose your competitive advantage in an ever shifting landscape; and we know that an organizations ability to learn and translate that learning into actions rapidly, is the ultimate advantage.  

We'll help you carry out your strategy - and capture the true value, by managing your organization through a clearly designed Service Management implementation with clearly defined accountabilities, roles, processes and success factors.